Program Clarification on Serving Homeowner Associations
Homeowner associations with 5+ homes are not part of the multifamily program and can be served under the HES Program.
Buildings or complexes with 5+ units overall that are part of a condo association or apartment complexes should continue to be screened at intake and referred to the multifamily program.
If missed at intake, advisors should complete the energy assessment and notify their office and Lead Vendor that the unit is part of a 5+ complex.
The Lead Vendor will contact the multifamily integrator for additional follow up.
Weatherization work should never be completed in a multifamily home without approval from the multifamily integrator.
If you are unsure about whether to serve a unit that may be eligible for the multifamily program, give Abode’s support team a call.
While we can not service all customers we want to ensure that we are pointing customers in the right directions. Below is the contact phone number to provide to customers.
Multi-Family Program - 1-800-594-7277