Mass Save Lighting Policy Update

Mass Save has a well-established policy regarding light bulb installs: Only replace incandescent bulbs and never leave uninstalled ISMs behind. This memo outlines some limited exceptions to this policy. Please apply carefully as it is our shared responsibility to steward Mass Save funding responsibly.

Rule of Thumb: Never have a working CFL that’s not in a socket!

Existing CFL: If a CFL exists in a fixture where a customer wants an LED: It is permissible to swap the CFL with an incandescent bulb in a seldom used fixture elsewhere in the house.

Burned Out Bulbs: If a bulb is burned out (Incandescent, CFL or LED), it is permissible to replace it with an LED within reason. If there are only a handful of these, please write a note on the receipt of how many burned out bulbs were replaced. If it is more than a handful of bulbs, please call the Lead Vendor first for authorization.

Empty Light Sockets: If a light socket is empty, it is permissible to install an LED, again within reason. If a handful of fixtures do not have bulbs, please write a note on the receipt of how many bulbs you added to empty sockets. If it is more than a handful of bulbs, please call the Lead Vendor first for authorization.

For any other circumstance, we will adhere to the existing policy of only replacing incandescent bulbs with LEDs, and never leaving uninstalled bulbs or ISMs behind.

Prohibited: Under no circumstances should customers be encouraged to remove working CFLs or LEDs from fixtures prior to or during the Home Energy Assessment. Nor should Energy Specialists remove CFLs from the home in order to install LEDs.

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